Spares Parts In-charge
About the Role
The Spares Parts In-charge plays a pivotal role in ensuring the efficient and cost-effective operation of the parts department within our automotive service center. By managing inventory levels, negotiating favorable procurement terms, and developing systems for organization and retrieval, the Parts Manager contributes significantly to the overall profitability and customer satisfaction of the business.
Key Responsibilities
Oversee and manage all aspects of the parts department operations
Develop and implement strategies for inventory management, purchasing, and cost control
Analyze sales data and forecasts to determine optimal inventory levels
Establish and maintain relationships with vendors and suppliers
Negotiate pricing, discounts, and terms with vendors for cost-effective procurement
Ensure timely ordering, receiving, and stocking of parts and supplies
Manage drivers
Collaborate with service advisors and technicians to ensure efficient parts availability
Monitor and report on inventory levels, and financial metrics
Departmental Goals
Maintain optimal inventory levels to meet service demands while minimizing excess stock
Ensure timely and cost-effective procurement of parts and supplies
Maximize profitability and efficiency of the parts department operations
Foster strong relationships with vendors and suppliers for competitive pricing and reliable supply
Contribute to overall customer satisfaction by ensuring parts availability and timely repairs
Develop and maintain an organised, efficient, and user-friendly parts department
What We're Looking For
| Competency | What We Expect |
| Negotiation & Vendor Management | Secure favorable pricing and terms from suppliers through skilled negotiation |
| Attention to Detail | Meticulous record-keeping, inventory tracking, and financial management at all times |
| Customer Service Orientation | Prioritize customer needs and ensure timely parts availability across all jobs |
| Cost-Consciousness | Remain focused on controlling expenses and maximizing departmental profitability |
| Organizational & Planning Skills | Develop and implement efficient systems and processes for day-to-day operations |
| Continuous Learning | Stay up-to-date with industry trends, parts catalogues, and emerging technologies |
| Teamwork & Collaboration | Work closely with service advisors, technicians, and all other departments |